Add：Shanghai Fengxian District City Weng Lu Xiao No. 138
Tel：86-21-37837778
Fax：86-21-37837566
E-mail：jingyinze@163.com
1. Are all the goods sold by such and so-and-so companies authentic? How about after-sales service?
Answer: The commodity that so-and-so company sells is genuine line goods, offer free bill.With the sales certificate of xx company, all products can enjoy after-sales service guarantee, xx company will strictly perform the obligation of replacement and return for the sold goods.See after-sales instructions for details
2. Why is there so much difference between the price of xx company and the price of physical product store?
Answer: By-product from the manufacturer to the general agent, size wholesaler, to the expensive rental decoration luxury product store, each link layer by layer price, consumers can only passively accept the inflated price, and so and so company is manufacturers direct supply.Query x company low price reasons >>>
3. How to place an order with xx company?
Answer: Ordering in xx company is the same as most shopping websites, if you are not familiar with online shopping.View >>> detailed purchase process (each step can be click to view, there is a detailed picture of the introduction !.
4. What about the damage caused by transportation?
Answer: We are responsible for the damage or loss of goods caused by road transportation, so you don't need to worry about the transportation.(after a long distance transportation, the outer package of products may have a slight collision is normal, but it will not damage the goods in the box, the packaging of xx company is famous for its strong )
5. How much is the freight?
Answer :(1) You can click → distribution instructions → distribution, freight, transportation query.(2) After you click the product to purchase, the system will inform you of the specific shipping time during the order submission process.
6. How long will it take?
Answer: Usually we have spot warehouse, every ticket order of the day before can express delivery (Courier door-to-door delivery may telephone contact with you before), Shanghai, zhejiang, jiangsu and other provinces and cities 1-2 working days after shipment is arrived, Beijing, tianjin, guangzhou, shenzhen, chengdu, chongqing, 2-3 working days after the shipment arrived, 2-5 working days to other cities (enter my account orders in details have Courier number you can check the goods ordered online self-help in transit and arrival time), the first order delivery online self-service query function.
7. What if I am not satisfied with the goods I receive?
Answer: Within 30 days after you receive the goods, if you are not satisfied with the goods, do not like them, and under the premise of unsealed use or quality problems, you can return the goods unconditionally or replace other goods you are satisfied with.For details, please refer to the return and exchange process >>>
8. Do you want to issue an invoice?
Answer: All the goods we sell are free to provide the formal invoice, after you receive the goods and confirm like, enter xx company "my account" "ask for the invoice" item to submit the invoice online for request, our customer service will mail the invoice to you by mail.Request invoice description >>>
9. What are the payment methods of xx company?
Answer: We currently support payment terms, please refer to >>> payment terms
